National Grid has several programs to help eligible households and customers who need special assistance with their electricity bill. 

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Discount Rates:

Eligible customers may qualify for a discounted rate on electrical service. To be eligible, you must be a National Grid customer and already enrolled in an eligible benefits program or the Home Energy Assistance Program (HEAP). To see if you are eligible and apply, complete the Electric Discount Rate Application.  HERE 

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Home Energy Assistance Program (HEAP):

The Home Energy Assistance Program (HEAP) This federally funded program helps eligible households pay their energy bills. Eligibility is based on your family size and annual family income. For more information enterHERE. 

 

 

Massachusetts Good Neighbor Energy Fund:

The Massachusetts Good Neighbor Energy Fund is available to any Massachusetts resident who, due to temporary financial difficulties, cannot afford one month's energy bills and is not eligible for state or federal energy assistance. Household income is expected to fall between 60 and 80% of the state's average income levels. For more information, visit the Good Neighbor website or call 1-800-334-3047 

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Protection for eligible customers:

If you are unable to pay your bills due to financial difficulties, your service will NOT be disconnected for non-payment if: 

You are 65 or older. 

You have a baby less than one year old. 

You have a serious medical emergency. 

For more information, call the phone number listed on your account to apply. 

 

Program- On Track:

Available only to customers in the Old Boston area, this program provides financial assistance, budgeting, and deferred payment plans to help eligible customers get their energy bills paid on time again. Call 1-800-503-5172 for more information. 

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State Federal Funds Residential Assistance to Families in Transition (RAFT):

This program provides short-term financial assistance to eligible families who are at risk of becoming homeless and are behind on rent, mortgage payments or utility bills. RAFT also helps families who have to move but don't have enough money to pay a security deposit, utility start-up costs, or first and last month's rent. To learn more, visit thisSITE.

 

Energy Efficiency Services: 

Based on your income level and family size, you may be eligible for no-cost energy efficiency services. It all starts with a no-cost energy assessment of your home to determine potential energy savings opportunities. You'll get energy cost-free light bulbs, low-flow showerheads, faucet aerators, and an advanced power strip. Other no-cost new products could include a new refrigerator, freezer, heating system, dehumidifier and/or window air conditioner if the existing appliance is found to be inefficient. No cost services can also include attic and wall insulation, weather stripping and air sealing of leaks. These services are available whether your home is heated with oil, natural gas, electricity, wood, coal, or propane. You can be a landlord or tenant. To learn more, call 1-866-537-7267.